Utilities
Water and sewer
Water and sewer come from the City of Humble, not from a MUD. That is unusual around here. Most subdivisions in this part of Harris County sit inside a municipal utility district instead, and the difference is that Timberwood is inside the city limits.
What it costs
A standard residential bill using under 3,000 gallons of water and under 3,000 gallons of sewer runs about $57.25 a month.1
Rates rose about 20% on each side of the bill effective June 1, 2025.1 A bill that looked wrong that summer probably was not. The reason was Houston: the city had to move from buying 30 percent of its water as surface water to 60 percent, which the city manager described as "doubling how much we have to purchase from the city of Houston".1
Paying it
The city bills through Municipal Online Services at municipalonlinepayments.com/humbletx.
| Method | Detail |
|---|---|
| Card, online or in person | 3.75% transaction fee, minimum $2.502 |
| Card by phone | No longer accepted2 |
| ACH bank draft | Drafted on the 15th of each month, no fee2 |
| In person | Check, cash, money order or card2 |
| Drop box and mail | Check or money order2 |
The ACH draft avoids the card fee entirely, which is worth about $2.50 a month. A returned draft costs $25 and a card chargeback $35.2
The bill is due on the 15th day after it is dated, or the next business day if that lands on a Sunday or a city holiday, under section 12.02.006 of the city code.3 Unpaid, the city can disconnect, and reconnection costs the amount due plus a reconnection fee.3
Water problems
A leak, a main break or no pressure goes to Public Works, 281-446-2327, 7:00 AM to 4:00 PM.4 After hours, the Humble Police non-emergency line pages the on-call crew: 281-446-7127.4 A question about the bill is a different office: Water Billing, 281-964-6040, in City Hall.2
Starting service
The city can ask for a deposit "in an amount equal to the charges for an average two-month period", and it can raise that later if usage grows.3 At the current residential figures that is roughly $115. The deposit comes back when service ends, after everything owed is paid.3 The meter itself stays city property.3
Still open
How the city handles a high bill caused by a hidden leak is not published. A neighbor who has been through it can settle it.
See also
Where this comes from
- Community ImpactHumble water and sewer rates to increase 20% each starting June 1communityimpact.com
- City of HumbleWater Billingcityofhumbletx.gov
- City of HumbleCode of Ordinances, Article 12.02, utility rates and chargesecode360.com
- City of HumblePublic Workscityofhumbletx.gov
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